Here are some gross generalizations I made the first few days I landed in this hellhole.. I can grossly generalize because:
(1) I want to
(2) I feel like it
(3) Because no one can say otherwise
1. people in taiwan love to sound like they know what they are talking about – often times that means talking at length about something that really doesnt involve them, sometimes that may include arguing a point that they dont really care about to begin with
2. people are obsessed with job security, that, or they are obsessed with manual labor, still evaluating – we had a meeting, the CEO said, “I want you to computerize, it will save YOU time”.. about 3 or 4 users stood up to explain they think the manual process is better and that they don’t mind working 16 hours a day to fix something that can be automated.. the Director of Finance, when commenting about the proposed RMA process, said “well, if a customer buys 1000 pieces, and they are returning 8 pieces, do we still need the RMA process ?”
3. people in taiwan like to spend time shuffling around responsibility – “thats not my problem, its your problem”.. “thats not MY problem, thats YOUR problem”.. what makes this point funny is that in one meeting, they’ll fight tooth and nail to push off responsibilities.. in another, they may talk at great lengths about how the responsibility they just pushed off may impact their responsibilities
4. just because you sit at the top of the totum pole doesnt mean you can see more – case in point, the CEO makes a suggestion, a good one I might add, a suggestion that clearly follows best practices for a sales order flow. He spends another 30 minutes convincing his own people that its not right to invoice AFTER the customer receives the product (basically, currently, they’ll ship, wait for shipment delivery and the customer is happy, THEN invoice). At no time did our “team” ever say anything to refute the CEO, we were all nodding our heads in agreement. After the meeting, the CEO tells us its our responsiblity to infuse his people with best practices, good ideas, and the correct way to do things. I guess he didnt realize in the meeting he spent most of his time trying to convince his own people of his ideas.
Ok, so maybe most of these generalizations only pertain to the company that I’m working at.. big deal.. people here do the same.. I’ve become the official spokesperson, cover model, and poster child for the United States of America..
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